F.A.Q.

What if something is wrong with my order?

You can always contact me with your buyer info so we can fix the problem! Please write to me to shop.taiyari [at] gmail.com, I’ll reply to you asap!


How do digital downloads work? Where are the files?

After your check out page, your download links will be available on your order details:


What is this store’s return and exchange policy?

You can always email me if there’s a problem with your order to find a solution, either if you want your money back or the item replaced.


Do you accept orders placed outside of the US?

Sure! Shipping time may delay a bit longer, however.


How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 4 to 6 weeks to arrive depending on your local postal service and Customs.
All orders are shipped using the Universal Postal Union, you can check your order at 17track.net or get in contact with me so I can check it out for you!

COVID-19 NOTICE: Due to the pandemic, all postal services are taking up to 3 months to deliver packages, and tracking numbers are actualizing at a much slower rate. Thank you for your patience and support! You can always contact me directly to get news on your order or to solve any problem that comes up.


How do I pay for my order? Is it secure?

Payments are processed by PayPal, Stripe and Alipay, the most trusted online payment solutions on the web.


Where is the store based?

Aguascalientes, México


Any other question?

Feel free to reach me at shop.taiyari [at] gmail.com!


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